Privacy Policy

1. Information We Collect

We collect information you provide when you register, contact us, submit manual payment verification, or use the learning platform. This may include your name, email address, WhatsApp mobile number, country, timezone, payment reference details, support messages, and learning activity.

2. How We Use Information

We use your information to create and manage your account, verify manual UPI payment submissions, provide course access, track learning progress, maintain platform security, respond to support requests, and improve the program.

3. Payment Information

Payments are currently verified manually using UPI/payment proof shared by the learner. We do not ask you to enter card, bank account, or net-banking credentials inside this platform. Do not share sensitive banking passwords or OTPs with us.

4. Emails and Communication

We may send transactional emails about registration, access requests, payment instructions, enrollment approval, account status, and important program updates. You can contact us for support using the details listed below.

5. Cookies and Sessions

The website uses essential cookies or session identifiers for login, CSRF protection, security, preserving UTM parameters during a visit, and keeping you signed in. These are required for the learning portal to function properly.

6. Policy Consent Evidence

When you register, we store your acceptance of the Privacy Policy, Terms and Conditions, and Refund Policy, including the acceptance timestamp and policy version. This record helps us maintain consent evidence for program access, payment verification, and account activity.

7. Data Sharing

We do not sell your personal information. We may share limited information with service providers used for hosting, email delivery, database management, file storage, security, analytics, or legal compliance, only as required to operate the service.

8. Data Security

We use reasonable technical and organizational measures to protect your data. However, no internet-based service can be guaranteed to be completely secure. You are responsible for keeping your password confidential.

9. Data Retention

We retain account, enrollment, progress, and transaction-related records for as long as needed to provide the program, meet business requirements, resolve disputes, and comply with legal obligations.

10. Your Choices

You may contact us to request correction of your personal details or to ask questions about your account data. Some records may need to be retained for legal, security, or transaction verification purposes.

11. Contact

For privacy questions, contact us at contact@indianpacific.in or WhatsApp +91 7990995841.